Why choose us?
A1. We have over ten years of experience in candle manufacturing, packaging, and sales. We understand every aspect of candle production and
quality control. We have a team working together to guarantee the quality of our orders. Our candles have been exported to many
countries in Africa, Europe, and the Americas, receiving positive feedback from customers there.
Q2. What is your minimum order quantity (MOQ)?
A2. Our MOQ is 5000 pieces or 1*20ft container, but we can accept small trial orders for new customers.
Q3. Can you do custom packaging?
A3. Yes, we can.
Q4. Can you combine many items in one container for my first order?
A4. Yes, we can. However, the quantity of each ordered item should reach our MOQ.
Q5. How do you solve quality problems for us if there are any?
A5. When unloading the container, you need to check all items in the container. Check the appearance, packaging, and burning
of each item. If any broken or defective products are found, photos must be taken and sent to us. All claims must be made
within 15 working days after the container is unloaded. This date is based on the container arrival time.
Q6. Can I get free samples from you before placing an order?
A6. Yes, we can send you free candle samples, but the shipping cost is borne by the buyer.